Job Details
Posting Date
07/01/2019 Expiry Date 28/01/2019 Job Reference Number: 1215-2019-01-07T12:07:05
Instructional Technologies Officer
Category Non Faculty Vacancies
College Departments
Department Information Technology Center
Job Purpose

Provides technical support and administration of LMS and Online Assissments platform at the University

Main accountabilities & expectations
  • Address support and service requests related to instructional technologies and to facilitate improving the experience of the technology users
  • Facilitate the usage of instructional technology tools for teaching by assisting and supporting faculty members, with explicit concern for the individual teaching goals.
  • Log and follow up support calls related to the instructional technology systems through appropriate channels.
  • Assist in the development of policies and procedures and ensure their implementation and enforcement.
  • Coordinate with colleges to prepare and develop  online exams\assessments
  • Provide training\documentations to faculty and students on the use of online assessments in Exam soft system and Blackboard LMS.
  • Troubleshoot system cases and report bugs\enhancements
  • Other duties as assigned

Job Specific Accountabilities
Required Skills
Preferred Qualification & Experience
  • B.Sc. in Computer Science/Engineering or equivalent. 

Job Location University of Sharjah (Main)

  • Knowledge and experience on Learning Management Systems and other instructional technologies (Ex. Blackboard, Examsoft)
  • Highly skilled for supporting web applications and working with different computer platforms
  • Strong customer service skills and sound Inter-personal skills
  • Excellent conceptual and analytical problem-solving abilities and solid written and verbal communication skills.
  • Ability to utilize the applications for Microsoft Office for support, reporting and documentation.
  • Excellent oral and written communication skills Arabic and English
  • Knowledge of common computing hardware and desktop software applications. 
  • Familiarity with networking concepts and protocols. 
Job Criteria
Gender Male or Female
Qualification Bachelor's degree/higher diploma
Relevant Experience None
Living In UAE Open for all
Job has been Closed