Job Details
Posting Date
15/01/2020 Expiry Date 15/02/2020 Job Reference Number: 1416-2020-01-15T13:23:36
Training officer
Category Non Faculty Vacancies
College Departments
Department Clinical Training Center
Job Purpose

The Training Officer is responsible for coordinating, facilitating and implementing the center’s trainings program, as well as developing and marketing new courses as required. 

Main accountabilities & expectations
  • Provide outstanding customer service to the participants and clients and ensure that all the courses are running smoothly at the center and all the partners, customers and other people are satisfied.
  • Increase the number of courses conducted by the SSI-CTC by adding new suggestions and assess the medical market demand
  • Register the candidates for the course and ensure that they have paid before the course date (report any payment issue to the admin assistant immediately if the participant paid or not)
  • Assist in the marketing of the SSI-CTC courses through Phone calls, emails, other media and social network facilities.
  • Prepare the required course materials of the courses (i.e. Name tags, Sign in sheet, table names, course signage, certificates etc.) and develop the training materials and instructional aids when needed.
  • Plan, manage and execute all logistics related to the course.
  • Take photos of the courses/events for the documentation of the center as well as record videos and edit them.
  • Publish the photos on the social media and writing articles, press releases about the courses.
  • Keep the course related data and the participants data in appropriate databases and ensure to update it on a timely manner (appropriately archive hard copies and e-copies.)
  • Respond to phone calls, faxes, emails and other inquiries related to the course.
  • Conduct and execute courses evaluations and surveys, analyze them and report to the management.
  • Ensure the required setup is done before the course based on the client and the course need.
  • Maintaining the training equipment functionality such as mannequins for AHA courses.
  • Keep and update stock level for all course requirements such as manuals and e-cards for AHA courses.
  • Handle training related arrangements (i.e. catering, transportation, Course materials, Venue readiness etc.
  • Prepare the certificates to the participants in coordination with the director (especially for the CMEs)
  • Submit the course evaluation analysis report to the management when needed.
  • Update the website on a timely basis.
  • Posting and updating Social Media site about recent and relevant information in the center
  • Contacting and Marketing Organic courses through online posts, telephone calls and emails.
  • Preparation of the Part-timer request of payment and submitting it to the Admin. Assistant. 

Job Specific Accountabilities --
Required Skills --
Preferred Qualification & Experience

  1. University degree in any health profession is preferred, or Bachelor of Business Administration
  2. At least 3 years of demonstrated experience as Training Coordinator or similar jobs


Job Location University of Sharjah (Main)
Competencies
  • Excellent customer service skills.
  • Strong communication skills
  •  High MS Office proficiency
  • Advanced organizational skills with the ability to handle multiple tasks assignment 

Job Criteria
Gender Male or Female
Qualification Bachelor's degree/higher diploma
Relevant Experience 3 or more
Living In UAE Open for all
Job has been Closed