Job Details
Posting Date
18/11/2021 Expiry Date 18/12/2021 Job Reference Number: 1774-2021-11-18T11:45:18
Category Non Faculty Vacancies
College Departments
Department Information Technology Center
Job Purpose

To establish and maintain network performance by building net configurations and connections, and to troubleshoot network problems and provide solutions for the University of Sharjah's campuses, branches, residences, and other facilities.

Main accountabilities & expectations
  1. Maintain used technologies by assessing and resolving technical issues associated with Fort iGATE, Avaya, Cisco, and Juniper technologies to ensure proper running of the systems.
  2. Monitor and maintains the health, integrity, and performance of the enterprise network by using a variety of industry standard tools to ensure systems continuity.
  3. Manage hardware and systems upgrades related to network infrastructure by installing modifications to cover the needs of the users.
  4. Analyze business requirements to develop technical network solutions to best meet the needs of the Infrastructure and Operations Section.
  5. Manage systems' security by implementing corporate information security procedures to maintain high level of security of information and by deploying Fort iGATE and Juniper Security Solutions that defines and protects the business requirements.
  6. Troubleshoot networking problems by continuous monitoring the systems to ensure minimum downtime and maximum availability of network. 
  7. Maximize network performance by monitoring, troubleshooting network problems, scheduling upgrades, and collaborating with network architects on network optimization to continuously meet the needs of UoS's network users.
  8. Protect systems' data by documenting processes appropriately for management use and internal and external auditors. 
  9. Monitors network alarms by ensuring continuous surveillance of the entire Network to ensure continuity of the service.
  10. Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations to implement new technologies in the Department.
  11. Manage data center equipment maintenance tasks such as managing, installing and upgrading, replacing cables, components and accessories; maintaining records and drawing schematics of the center to detail what equipment is installed.

Job Specific Accountabilities --
Required Skills
  • Excellent oral and written communication skills and the ability to prepare professional documents, in both Arabic and English.
  • Strong knowledge of building products, construction details and relevant rules, regulations and quality standards.
  • Excellent problem-solving skills.
  • Ability to organize and priorities multiple tasks and produce reports under strict guidelines.
  • Ability to explain technical issues clearly.
  • Good knowledge of LAN, proxy servers and networking.
  • Ability to handle network troubleshooting.
  • Project management skills.
  • High integrity and openness combined with commitment to good governance.
  • Flexibility and ability to function effectively as part of a team.

Preferred Qualification & Experience

  • Minimum of bachelor's degree in Computer Engineering or a relevant discipline.
  • 6-8 years of UAE experience in similar role preferably in higher education institutions.
  • Priority is to UAE Nationals.

Job Location University of Sharjah (Main)


Job Criteria
Gender Male or Female
Qualification Bachelor's degree/higher diploma
Relevant Experience 8 and more
Living In UAE Open for all